Try everything in Business free for 30 days. No card needed.
Every plan starts with 30 days of everything in Business, free. No card needed.
$5.95 / mo + tax
For one person answering customers.
Start 30-day free trial$9.95 / mo + tax
For a small team.
Start 30-day free trial$19.95 / mo + tax
For restaurants and food trucks.
Start 30-day free trial$29.95 / mo + tax
Everything you need to run customer chat as a team.
Start 30-day free trialMore than 25 people?
We'll put together a plan for you.
Prices are in USD. Tax is added based on your billing address. Monthly limits reset on your billing date. Need more translation? Add 100,000 characters for $5 + tax. A page is about 2,000 characters (300 words), and a photo is about 500 KB once HeyChat resizes it for sending.
Everything in Business, free for 30 days. You don’t need a card to start.
If you don’t subscribe, your business is paused. Customers can still message you and your team still sees every conversation, but the team can’t reply, and automatic answers and translation stop. Nothing is deleted. Choose a plan whenever you like and everything comes back.
You write answers to the questions customers ask most, like opening hours, prices or how to book. When a customer asks one of them, HeyChat replies right away, even when your team is busy or offline.
Your customers can always message you, and your team always sees every conversation. Once the month’s automatic answers are used, new questions wait for your team as if nothing matched. Once translation is used, your team sees the original text. Monthly limits start again on your billing date, and admins can see where they stand in the Usage tab.
Yes. On a paid plan, an admin can add 100,000 more characters for $5 + tax, as often as you need. They’re used after your monthly allowance and last until your next billing date.
The knowledge bank, the text HeyChat answers from, holds 2,000 characters on Solo, 20,000 on Starter, 20,000 on Restaurant and 200,000 on Business. The answer bank holds 20 on Solo, 100 on Starter, 100 on Restaurant and 1,000 on Business automatic answers switched on at once; switch one off to make room for another. Nothing is deleted if you move to a smaller plan: the earliest answers stay on and you choose again.
Anyone on your team who can open your shared inboxes. Customers you talk to are always free.
Yes. An upgrade starts right away and you only pay the difference for the rest of your billing period. A smaller plan starts at your next renewal.
Yes. Paying yearly gets you one month free: Solo is $65.45, Starter $109.45, Restaurant $219.45 and Business $329.45 a year.
No. Contracts are just a feature — HeyChat never touches the money.
No. Sales tax, where it applies, is added at checkout, based on your billing address.
Card, Apple Pay, Google Pay, or a US bank account.
Create your business and start chatting in minutes. 30-day free trial, no card.
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