Delete your HeyChat account

What’s deleted

• Your name, email address and photo.
• Your Google and Apple sign-ins, and your sign-ins on every device.
• Your place on every team you belong to.
• Any business where you’re the only person, with all its conversations, contacts and files. Its subscription is cancelled.

What stays

• Messages you sent stay in their conversations, shown as from “Deleted user”, so the people you wrote to keep their history.
• Contact details a business saved, such as a name, email address or phone number you typed in a chat. They’re the business’s records; ask that business to remove them.
• Invoices and billing records a business keeps for its own records, as tax law requires.

If you’re the only owner of a team that has other people in it, make someone else an owner first, in Team. Signing in again later starts a new, empty account.

In the app

Open Settings, then tap Delete account.

On the web

Sign in, open the account menu (your name or photo), then choose Delete account. Or use the button above.

Need help?

Ask us at heychat.cc/chat.